FAQs

Frequently Asked Questions

 

Q. Does Beat Boxx Beauty LLC test their products on animals?

Beat Boxx Beauty is and will remain a cruelty-free company. We do not test our products on animals nor do we allow suppliers or affiliates to conduct testing on our behalf.


Q. Where can I purchase Beat Boxx Beauty products?

Beat Boxx Beauty products are only sold on www.beatboxxbeauty.shop

 

Q. What currency do we accept?

We currently accept United States dollar (USD) only

 

Q. When will my order ship?

Standard orders received before 12noon EST Monday- Friday will be processed and shipped on the same business day. Please allow additional processing time during weekends & holiday periods.

Transit times exclude weekends. All packages must be signed for. Please note, orders are processed and updated on business days. If your order has not shipped, please check back with us on the following business day to see if your order status has changed. All order updates will still be sent to the email address provided at the time of purchase (order confirmation, shipping confirmation, etc.).

 

Q. I need to change my order or shipping address. How can I do that? 

Unfortunately, our orders process very quickly once they've been submitted, so we are unable to make changes or cancellations once the order is submitted. To correct any errors with your order or your address information, we recommend contacting the carrier listed on your tracking email to request an address update or correction. If the order has been processed, unfortunately, the order will ship as is and cannot be modified.

 

Q. Can I cancel my order once I made a purchase?

All sales are final. In most cases, orders are shipped same business day.

 

 

Q. What forms of payment can I use?

At this time Beat Boxx Beauty accepts Mastercard, Visa, American Express and Paypal. We are not currently accepting returns, exchanges or refunds. All Sales Are Final.

 

 

Q. How many items can I buy in one purchase?

At this time there are no buying restrictions on our products. Feel free to buy as much as you desire.

 

 

Q. How can I become an official #BeatBeautie ?

We’d love to have you hop on the beat. Here’s how to get our attention:

  1. Tag @beatboxxbeauty and list which products from us you used. Don’t forget to use hashtags like #FlashyFalsettos #MixxtapezVol1 #MicCheck or #LipSync ! These help us to see and repost your beat.
  2. Send your Media Kit/ EPK to: beatboxxbeauty@gmail.com along with a brief statement on why you would like to join, your 5 year plan is and your connection to our brand.

We can’t wait to have you join the #BeatBeautie Family!